PROFESSIONALISATION OF AML SERVICES SPREADING TO KYC OPERATIVES IN CUSTOMER SERVICE

BY ALAN OSBORN

ONE of the most striking developments in the fight against money laundering over the past 10 years has been the growing sophistication and alertness of traditional bank clerks and other comparatively low level financial service company staff in the detection of suspicious activity and the vetting of new clients. Andrew Clark, partner in charge of anti money laundering services at the major accounting firm PricewaterhouseCoopers (PwC), puts it this way: "If you went back to the mid-90s you'd find that MLROs [money laundering ...


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