ISO STANDARDS OFFER DETAILED HELP TO EHO’S
May 1st, 2007
BY KEITH NUTHALLLOCAL government is no stranger to the standards of the International Organisation for Standardisation (ISO), and innovative authorities have long used its ISO9000 quality management standards to improve their performance.And if truth be told, ISO's detailed formal systems of excellence are a good fit for local government, which likes to have a formal road map for doing better, rather than shooting from the hip like a small business.And Geneva-based ISO offers a series of professional and comprehensive guidelines which are of real relevance to ...
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