INTERPERSONAL SKILLS ARE KEY IN ANTI-FRAUD WORK – A REAL CHALLENGE IN THE SMART PHONE AGE
February 16th, 2022
An experienced American fraud investigator with 33 years’ experience worldwide has told Fraud Intelligence how developing interpersonal skills are essential to his work. But with people growing up communicating with smart phones, such skills are becoming rarer.
In an interview with FI, Don Rabon, CFE, president of the Successful Interviewing Techniques consultancy, said: “If you can relate to people and make that connection, it will help forgive a lot of interview inequities. Aristotle said if you want to persuade people you have logic, emotion and ...
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