ILO STRESS AND VIOLENCE
September 1st, 2003
BY KEITH NUTHALLA DETAILED and global draft code of practice on reducing violence and stress suffered by service industry employees has been released by the International Labour Organisation, which says the problems are a "threat to productivity and decent work". The United Nations agency's guidelines include notes on assessing risks to staff, identifying situations and jobs particularly under threat and picking out signals that indicate violence may become a problem and that a worker is suffering from stress. They suggest ways of recording and notifying such ...
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