FRAUD DETECTION SYSTEMS MAY BE CUTTING EDGE – BUT ARE FRAUD INVESTIGATORS UP TO DATE WITH THEM?
October 1st, 2012
BY MJ DESCHAMPS
STATE-of-the-art fraud detection and prevention tools are being developed worldwide, but while these work overtime to generate fraud alerts and flag suspicious behaviour, investigation and case management is struggling to cope with these new sophisticated technologies.
Douglas Russell, director of UK-based fraud and security risk management consultancy DFR Risk Management Ltd, agreed if there are insufficient skilled personnel to follow up alerts, then the full benefits of these systems cannot be realised: "While appropriate responses ...
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