EGAIN OFFERS COMPREHENSIVE CUSTOMER EXPERIENCE SERVICES TO INCREASINGLY COMPLEX TELCO WORLD
April 1st, 2013
THERE are many pathways to developing helpful support services for telcos in today’s increasingly complex communications world, but one particularly reliable guide has to be boosting customer experience. Some companies start with the technology and work out to the customer, but others start with the customer in mind and develop effective technologies that suit a comprehensive vision of maximising their happiness and generating revenues.Such is the approach taken by pioneering telecommunications service company eGain. Headquartered in California, but with a ...
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