EBOOK WEBSITES BREAKING CONSUMER LAWS SAY EUROPEAN COMMISSION
December 1st, 2012
BY CARMEN PAUN, IN BRUSSELS
With book buyers set to deliver another bumper Christmas to online retailers, a European Commission study found 75% of a sample of websites selling e-books, games, videos and music in the European Union (EU) did not comply with consumer protection rules.
Almost half (42%) of 333 websites examined across 26 of the 27 EU countries failed to inform purchasers that they could not change their minds about buying online content once downloads had begun. Of these, the websites screened 53 sold e-books: some broke the rules, but there was no ...
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