CROSS-BORDER SHOPPING
March 1st, 2002
KEITH NUTHALLEUROPEAN consumers still lack the confidence to buy in countries other than their own, in spite of all the efforts made to open up the internal market, the European Commission reports. A special survey by the Commission shows that only 31 per cent of consumers think their rights are well protected when they shop cross-border in the EU, against 56 per cent who feel well protected in their own country.British consumers generally feel confident about purchases made in the UK with 75 per cent expressing confidence about their rights, the second highest ...
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