THE EUROPEAN Union has launched its long awaited cross-border out-of-court disputes settlement system, which involves each Member State, (plus Iceland and Norway), setting up a central national contact point, where consumers can get information and assistance in fighting their cases.

Under this European Extra-Judicial Network, (EEJ-Net), complainants will be routed towards alternative dispute resolution services in the country of the defendant. The clearing-house will help a consumer make a claim.

Said EU consumer affairs ...

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