CONVERTING SECTOR SUPPLIERS DIVERSIFY SERVICE OPTIONS TO GET CLOSE TO BESPOKE SOLUTIONS
March 1st, 2011
BY DEIRDRE MASON
A COMPANY'S reputation can be made or broken by the standard of its after-sales service to purchasers and this is as true for the manufacturers of converting machinery as for any other sector of manufacturing industry. As competitive pressure grows, customers are demanding after-sales care that keeps their machines running for longer and with fewer breakdowns. They also expect problems to be solved as quickly and economically as possible.
So what is out there? Service packages can vary considerably. There is still considerable reliance on ...
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