THE EUROPEAN Commission has launched its anticipated out-of-court complaints network, which is designed to help businesses and consumers resolve cross-border disputes within the EU fast and efficiently and which has particularly been designed to help deal with e-commerce problems.

Called FIN-NET, it is aimed at helping consumers resolve disputes with a service provider established in a foreign EU Member State. The network links more than 35 different national schemes; they either cover financial services in particular or consumer ...

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