AIR TRAFFIC

BY PHILIP FINE, in Montreal, Canada

THE EFFECTS of September 11 have left their mark on the relationship between air traffic control national service providers (ANSPs) and their customers. The economic fall-out from the terrorist attacks now defines much of the dialogue between ANSPs, airlines and airports.

With air traffic control (ATC) organisations being increasingly corporatised and privatised and so more customer-oriented, they have faced the question of how to begin to develop new protocols? It seems the first order of business ...


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