USA RESEARCH WORKPLACE AGGRESSION VIOLENCE
January 1st, 2006
BY MONICA DOBIE
MORE than 40% of American workers, or 47 million people, are victims of psychological workplace aggression, with customers, clients or patients (in the health sector) the most likely source of attacks, according to a national survey published in the US Handbook of Workplace Violence.
One quarter of respondents said they were victims of aggression from members of the public, while 15% reported being victims from other employees and 13% from supervisors or business chiefs.
Respondents reported being screaming at, insulted, or threatened with ...
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