DELAYED PASSENGERS
January 1st, 2004
BY KEITH NUTHALLTHE EUROPEAN Commission has welcomed the approval of new European Union (EU) denied boarding compensation rules by MEPs and ministers. When flights are overbooked, the new EU regulation obliges airlines to call for volunteers amongst passengers to surrender their seats in return for advantages, such as a free hotel and a voucher for future travel. Only if that does not work, can airlines order passengers to take a different flight. In this case, the regulation says they must pay compensation of Euro 250 for flights under 1,500 km, Euro 400 for ...
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